Privacy Policy

In the process of serving you, we become stewards of your “nonpublic personal information” – information about you that is not available publicly. This information comes to us from the following sources:

  • Information you provide directly to us on applications or other forms, correspondence or through conversations (such as your name, social security number, address, phone number, assets, income, date of birth, occupation, etc.).
  • Information about your transactions with us, our affiliates or others (such as your account numbers, account balances, transaction details and other financial information).
  • Information we receive from third parties (such as your broker, accountant or other intermediary you hire).
We limit the collection and use of nonpublic personal information to that which is necessary to administer our business and provide superior service.

In order to protect customer privacy, we carefully control the way in which any information about you is shared. It is our policy to not disclose any nonpublic personal information about you or former customers to anyone, except as permitted or required by law.

We are permitted by law to disclose all of the information we collect as described above to transfer agents, broker-dealers, administrators or any firms that assist us in maintaining and supporting the financial products and services provided to you. However, these parties are not permitted to release, use or transfer your information to any other party for their own purpose.

We are committed to the security of your nonpublic personal information. Our employees and others hired to work for us are held accountable for adhering to strict policies and procedures to prevent any misuse of your nonpublic personal information. Employees are bound by this privacy policy and are educated on implementing our security principles and practices.

We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information. Our operational and data processing systems are in a secure environment that protects nonpublic personal information from being accessed inappropriately by third parties. This privacy policy explains how we handle nonpublic personal information; however, you should also review the privacy policies adopted by any of your financial intermediaries, such as a broker-dealer, bank, or trust company to understand how they protect your nonpublic personal information in accordance with our internal security standards.

This privacy policy notice is for Mitchell, McLeod, Pugh & Williams, Inc. If you have any questions about the confidentiality of your customer information, call 1-251-471-2027.



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